Privacy Policy

Last Updated: 15 May 2026

Privacy Policy for Lebanon Locksmith Service

Lebanon Locksmith Service ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how Lebanon Locksmith Service collects, uses, stores, and protects your personal information when you interact with our services, whether through our website, phone calls, or in-person service requests.

By using the services of Lebanon Locksmith Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Lebanon Locksmith Service collects various types of information to provide and improve our locksmith services.

Information You Provide Directly:

Information Collected Automatically:

2. How We Use Your Information

Lebanon Locksmith Service uses the collected information for the following purposes: * To Provide Locksmith Services: To schedule appointments, dispatch technicians to your location in Lebanon, OH, and deliver the requested locksmith services (e.g., emergency lockout, rekeying, lock repair, installation). * Communication: To communicate with you regarding your service request, provide updates, respond to inquiries, and offer customer support. * Payment Processing: To process payments for services rendered. * Service Improvement: To understand how our services are used, gather feedback, and improve the quality and efficiency of Lebanon Locksmith Service offerings. * Internal Operations: For internal record-keeping, administrative purposes, and to maintain our business operations efficiently. * Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Data Protection and Security Measures

The security of your personal information is paramount to Lebanon Locksmith Service. We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, alteration, and disclosure. These measures include: * Secure storage of customer records. * Restricted access to personal information to authorized personnel only. * Use of secure communication channels when applicable (e.g., for online forms). * Partnership with reputable third-party payment processors that employ strong security protocols.

While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

4. Third-Party Services

Lebanon Locksmith Service may use third-party service providers to facilitate our services or analyze how our services are used. * Google Analytics: We use Google Analytics to monitor and analyze the use of our website. Google Analytics collects anonymous information such as your IP address, pages visited, and time spent on our site. This data helps us understand website traffic and improve user experience. You can learn more about Google's privacy practices at policies.google.com/privacy. * Payment Processors: When you make a payment, we utilize third-party payment processors (e.g., Square, Stripe, or others) to handle transactions securely. Lebanon Locksmith Service does not directly store your full credit card details on our servers. The processing of your payment information is governed by the privacy policies of these third-party processors. * Our website may contain links to other websites not operated by us. Lebanon Locksmith Service has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

5. Cookies and Tracking Technologies

Lebanon Locksmith Service uses "cookies" and similar tracking technologies to enhance your experience on our website. * Cookies: Cookies are small text files placed on your device by a web server. They are widely used to make websites work more efficiently and provide information to the website owner. * How We Use Cookies: We use cookies to: * Remember your preferences and settings. * Analyze website traffic and usage patterns (via Google Analytics). * Improve the functionality and content of our website. * Your Choices: You have the option to accept or refuse these cookies and know when a cookie is being sent to your device. Most web browsers allow you to control cookies through their settings. However, if you choose to refuse cookies, some portions of our website may not function correctly.

6. Your Privacy Rights (US State Privacy Laws)

Depending on your state of residence, you may have specific privacy rights concerning your personal information, as recognized under various US state privacy laws (e.g., California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), Virginia Consumer Data Protection Act (CDPA), Colorado Privacy Act (CPA), Utah Consumer Privacy Act (UCPA), and Connecticut Data Privacy Act (CTDPA)).

These rights may include: * Right to Know: The right to request disclosure of the personal information we have collected about you, including categories of sources from which it was collected, the business purpose for collecting or selling it, and categories of third parties with whom it was shared. * Right to Delete: The right to request the deletion of personal information that Lebanon Locksmith Service has collected from you. * Right to Correct: The right to request the correction of inaccurate personal information we maintain about you. * Right to Opt-Out: The right to opt-out of the "sale" or "sharing" of your personal information. Please note that Lebanon Locksmith Service does not sell or share your personal information to third parties for monetary or other valuable consideration. * Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising your privacy rights.

To exercise any of these rights, please contact us using the contact information provided in Section 10. We may need to verify your identity before fulfilling your request.

7. Data Retention

Lebanon Locksmith Service retains your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. * Service-related information (e.g., customer name, address, service performed) is retained for business record-keeping purposes and to comply with legal obligations. * Website usage data collected via Google Analytics is retained according to Google's data retention policies. * Contact form submissions may be retained for a reasonable period to address inquiries and for internal tracking.

8. Children's Privacy

Lebanon Locksmith Service's services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary actions to remove that information from our servers.

9. Changes to This Privacy Policy

Lebanon Locksmith Service may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or if you wish to exercise your privacy rights, please contact Lebanon Locksmith Service:

* Email: support@lebanonlocksmithservice.com * Address: 1150 Thistle Ln, Lebanon, OH 45036, USA